Archive

2017

Open the door to 175,000 new hotel booking opportunities

When you pick the right hotel – one that’s perfectly matched to the needs of your clients, something...

0 Comment / November 27, 2017

New Head of Corporations for UK and Eire

People who know me, know I love a challenge. That determination to succeed whatever the odds, helps...

0 Comment / November 7, 2017

Looking back and gazing forwards

What does Amy Johnson’s Gipsy Moth, astronaut Tim Peake’s descent from space and a Boeing 747 have...

0 Comment / October 20, 2017

Let technology provide a helping hand

When you travel overseas on business it’s a given to expect that your employer has taken every step...

0 Comment / August 11, 2017

Is it possible to create a seamless travel experience that covers the first to the last mile?

The sharing-economy's poster-child is the transfer and taxi sector. Uber has transformed booking a taxi...

0 Comment / August 9, 2017

Conference season descends on the Cote D’Azur

You’ve got to hand it to the Cote D’Azur tourist board – they’re doing a fantastic job at wooing...

0 Comment / July 12, 2017

Amadeus needs you! Join us at our Customer Workshop

Amadeus is conducting a 1-day workshop and we need your help. We are inviting our highly valued customers...

0 Comment / June 15, 2017

The top 5 trends in retail

Now that we know how to turn a customer into a fan, and how to hit the sweet spot in retailing, we can look...

0 Comment / May 11, 2017

What is the difference between a customer and a fan?

Creating loyal customers is not an easy task, as any company knows. Persuading customers to return,...

0 Comment / May 4, 2017

Adding spice to your customer relationships, the Nando’s way

Having followed the customer journey through all its various stages, each one has been building and converging...

0 Comment / April 24, 2017

Eliminating corporate and traveller pain points in times of uncertainty

Change is part of a travel manager’s job. Technology developments are ensuring that the speed of that...

0 Comment / April 12, 2017

Conversion in the consumer journey – making the point of change as seamless as possible

First things first Before focusing on conversion, a smart brand will set realistic conversion goals....

0 Comment / April 11, 2017