This Valentine’s weekend got me thinking about passion. We often equate the word with romantic love. Ironically enough, it actually comes from the Latin word for ‘suffer’. That’s exactly what I was doing 16 years ago during Valentine’s Day dinner, while counting the minutes between contractions. The result was my first-born. I’ll abstain from gushing at this point. Suffice it to say that I feel passionate about my kids, and my job as mother.
I feel that way about work too. The adrenaline that comes from meeting a challenging deadline, the rush of closing a milestone deal, that warm fuzzy feeling when all is well in the world of your customers… it makes it all worthwhile.
My next looming deadline is the Business Travel Show, and Travel Technology Europe, where we’ll be launching our latest Selling Platform Connect, designed for travel consultants by travel consultants. The theme of our campaign is, you guessed it: passion. Not the dozen red roses and heart-shaped chocolate box kind of passion. I’m talking about the kind that makes you leap out of bed in the morning, even in the middle of winter.
But how can anyone feel passionate about technology? For me it’s not about what the tool does. It’s about what it enables our customers to achieve. Imagine being able to service travellers’ needs wherever you are, on any device, using our new cloud based technology. No being tied to the office PC. Freedom is something to get passionate about.
We’re talking technology that takes customer service to new heights. Empowering staff to speed through cryptic screens while adding bookable results from hotel maps. No need to choose between accelerated cryptic or user-friendly graphical pages when you can have both (also known as having your cake and eating it).
It’s technology that allows travel people to focus on what they do best – minus the suffering.
Come and see it in action at the Business Travel Show, Kensington Olympia, London, on 24-25 February.