View more
May 11, 2017

The top 5 trends in retail

Now that we know how to turn a customer into a fan, and how to hit the sweet spot in retailing, we can look...

By:

May 04, 2017

What is the difference between a customer and a fan?

Creating loyal customers is not an easy task, as any company knows. Persuading customers to return,...

By:

Apr 24, 2017

Adding spice to your customer relationships, the Nando's way

Having followed the customer journey through all its various stages, each one has been building and converging...

By:


View more